If for any reason you are not satisfied with your order you may return unused merchandise in its original packaging for a full refund (less shipping) unless it is determined that the merchandise is defective or Bright Star Industries made a mistake on your order causing the return.

Simply call 718.278.4837 or email soap@brightstarindustries.com for a merchandise return # within 30 days of receipt of your order. Upon receipt of the returned merchandise a refund will be issued. Refunds will not be issued for merchandise returned without a merchandise return #.

The credit card used for the original transaction will be the card credited for the merchandise returned.